Information We Collect

We collect information that you provide directly to us, as well as information that's automatically gathered when you interact with our services. This helps us deliver personalized financial education and support your business adaptation journey.

We also collect technical information automatically, including IP addresses, browser types, device information, and how you navigate through our website. This technical data helps us improve our services and ensure our platform works smoothly for everyone.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our financial education programs. We use this data thoughtfully and only for legitimate business purposes.

We process your personal data to deliver our educational services, including course enrollment, progress tracking, and providing personalized guidance based on your business situation. This includes sending you course materials, updates about program changes, and responses to your inquiries.

Your business information helps us tailor our content to your specific industry and challenges. When you tell us about your current financial situation or business goals, we can recommend relevant modules and connect you with appropriate resources.

We also use aggregated, anonymized data to improve our programs and develop new educational content. This might involve analyzing common challenges across different industries or identifying which teaching methods work best for different learning styles.

For administrative purposes, we process your data to manage payments, send important announcements, and comply with Canadian privacy laws and educational regulations.

Information Sharing and Disclosure

We don't sell your personal information to third parties. That's a firm commitment. However, there are specific situations where we may share your data, and we want to be completely transparent about these circumstances.

We work with trusted service providers who help us deliver our educational programs. This includes payment processors for handling transactions, email service providers for course communications, and learning management systems for hosting our content. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

If you participate in group activities or peer learning sessions, some information like your first name and general business background might be shared with other participants. We always ask for your explicit consent before any such sharing occurs.

We may also share information if required by law, such as responding to court orders or government investigations, or if we believe it's necessary to protect our rights or the safety of our students and staff.

In the unlikely event that aerilythnova is acquired by or merged with another company, your information would be transferred as part of that transaction. We would notify you beforehand and ensure your privacy rights remain protected.

Your Privacy Rights

Under Canadian privacy law, you have important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights without unnecessary hassle.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and walk you through the process. There's no charge for most requests, though we may ask you to verify your identity for security purposes.

Data Security and Protection

Protecting your personal information is one of our top priorities. We've implemented multiple layers of security to keep your data safe from unauthorized access, alteration, or disclosure.

While we take extensive measures to protect your information, no system is completely immune to security risks. We continuously monitor for threats and update our security practices to address new challenges. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened and what we're doing about it.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve any disputes that might arise.

When we no longer need your information, we securely delete or destroy it using methods that make recovery impossible. For digital data, this means secure deletion protocols that overwrite the information multiple times. For physical documents, we use certified document destruction services.

If you request deletion of your data before these retention periods expire, we'll comply unless we have a legal obligation to keep certain records. We'll explain any limitations and help you understand what can and cannot be deleted immediately.

International Data Transfers

While aerilythnova is based in Canada and primarily serves Canadian students, some of our service providers may process your information outside of Canada. When this happens, we ensure your data receives the same level of protection it would have in Canada.

Any international transfers are conducted under legal frameworks that provide adequate protection for your privacy rights. This includes using standard contractual clauses approved by privacy authorities and working only with service providers who meet strict privacy and security standards.

We regularly review our international data processing arrangements to ensure they remain compliant with Canadian privacy law and international best practices. If you have specific concerns about where your data is processed, please contact us and we'll provide more detailed information about our current arrangements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our site is used. These small files are stored on your device and help us remember your preferences and provide personalized content.

We use essential cookies that are necessary for our website to function properly, such as maintaining your login session and remembering your course progress. These cookies don't require your consent because they're essential for the service you've requested.

We also use analytics cookies to understand how visitors interact with our website. This helps us identify popular content, troubleshoot technical issues, and improve our user experience. These cookies collect information like page views, time spent on site, and navigation patterns, but this data is aggregated and doesn't identify you personally.

You can control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive notifications when cookies are being used. However, blocking essential cookies may affect your ability to use certain features of our website.

Children's Privacy

Our financial education programs are designed for adults who are developing business skills or adapting to new financial challenges. We don't knowingly collect personal information from children under 18 years of age.

If we discover that we've inadvertently collected information from someone under 18, we'll take immediate steps to delete that information from our systems. Parents or guardians who believe their child may have provided us with personal information should contact us immediately so we can address the situation.

For educational programs that might involve family financial planning, we ensure that any information about minor children is provided by and controlled by their parents or legal guardians, and we limit our collection to information necessary for the educational content.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, and business operations. When we make significant changes, we'll notify you through multiple channels to ensure you're aware of how these changes might affect you.

For major changes that affect how we use your personal information, we'll send you direct notification by email at least 30 days before the changes take effect. We'll also post prominent notices on our website and in our learning management system.

Minor updates, such as clarifications to existing language or changes to contact information, may be posted on our website without advance notice. We recommend checking this page periodically to stay informed about our current privacy practices.

The date of the most recent update is always shown at the top of this policy. If you have questions about any changes, please don't hesitate to contact us for clarification.